Shipping Policy

What is the processing time for orders?
Orders are typically processed within 1–3 business days, excluding weekends and holidays. Once your order is processed, you’ll receive a confirmation email with tracking details.
What shipping methods and rates do you offer?
We offer several shipping options to fit your needs: - Standard Shipping: Estimated delivery within 5-7 business days. - Expedited Shipping: Estimated delivery within 2-3 business days. - Overnight Shipping: Guaranteed delivery by the next business day (available for select locations).

Shipping rates are calculated at checkout based on the delivery method and your location. Free shipping may apply to orders over a certain amount — check our homepage or promotions page for current offers.
Do you offer international shipping?
Yes, we currently ship internationally to select countries. Shipping rates and delivery times vary depending on your location. Please note that customs duties or import taxes are the responsibility of the customer.
How can I track my order?
Once your order ships, you will receive a tracking number by email. Use this number to track your shipment’s status. Please allow 24–48 hours for tracking information to update.
What if my package is lost or stolen?
Once your package shows as delivered via tracking, we are not responsible for lost or stolen packages. If your package is missing after delivery, please contact the carrier directly for assistance.
Can I change my shipping address after placing an order?
Please double-check your shipping address before placing your order, as we cannot make changes once the order is processed. If there is an error, contact us immediately, and we’ll do our best to assist.
What about returns and exchanges?
For details on returns and exchanges, please refer to our Return Policy Page.
Who can I contact with questions about shipping?
If you have any questions, feel free to reach out at staartailorsalterations@gmail.com or through our contact page.